Bluehost is one of the most well-known shared hosting company which is owned by the  Endurance International Group. Bluehost is one of the subject for the study that was conducted to analyze web hosting services in online learning programs. Bluehost was founded in 1996 making them one of the oldest web hosting service that’s currently operating. Bluehost belongs to the top 20 largest web hosts that are available boasting over 1.9 million hosted domains.

Tabel Of Contents: - Introduction - BlueHost Rating - BlueHost Pros - BlueHost Cons - Customer Support - Customer Reviews - BlueHost Uptime - Conclusion

BlueHost.com Overall Rating Support Quality : Reliability & Uptime : Speed : Price Value : Accessibility : Overall Rating :

What Bluehost Did Right?

BlueHost CPanel Demo

FREE 75$ Adwords voucher

SimpleScripts

• Excellent 24/7 customer support staff
• Live Chat Support
• Unlimited domain hosting, bandwidth, hosting space and email accounts
• Fast Server Speeds
• 99.9% guaranteed network uptime
• VPS Level File Protection
• Lets you add unlimited subdomains
• Highly compatible with WordPress
• WHOIS Privacy Support
• Website Promotion
• Protects your website from abusive users
• Free pre-packaged website scripts
• Support for Multimedia Features
• 24/7 Network Monitoring
• Over 1 million hosted domains
• No contract and you can cancel anytime
• Automated file and database backups
• $75 in free Google Adwords credits

99.9% reliability on network uptime

Downtime can be such a hassle especially if you are operating websites with high traffic. So if you are someone who owns a high traffic website or is operating an online business, then you will certainly love the reliability that Bluehost can provide for you. If there are downtimes, it might be planned maintenance and these happen very rarely and you can trust that Bluehost is working round the clock to bring back the serve at the soonest time.

Web Hosting Security Done Right

When it comes to web hosting, security is one of the most important matters that needs to addressed. Shared hosting is not exactly the most secure type of hosting out there and for most people the only way to offset this is to upgrade to VPS or dedicated type hosting. Bluehost knows this all too well. That’s why they have made their own proprietary VPS level security and they are offering this for no additional cost. The integration is seamless and you do not have to do anything on your side.

High Compatibility with WordPress

If you have a blog or website that’s built in wordpress then you will definitely find yourself at home with Bluehost. Bluehost offers Fantastico for free, which is a script that lets you install plugins, scripts and addons into WordPress. Another positive point for Bluehost when it comes to hosting WordPress sites is that your account will only be suspended for only a matter of minutes in case of a CPU overload.

Remarkable User Friendly Web Hosting Service

For your website building and management needs, Bluehost gives you access to cPanel which is known for its user friendly interface. cPanel is known to contain a function called SimpleScripts which enables the user to install applications with a single click. It also features a large number of tools for forums, blogs and SEO.

Free Website Promotion

Another nice freebie that you can avail once you sign-up with Bluehost. Bluehost will submit your site to various search engines and will offer you free promotion in their mailing lists for no additional charge.

The Downside of Using Bluehost

Bluehost has a simplified product range and offers only a single web hosting plan. And that is the $5.95 per month plan. Now this one-size-fits-all business model could be taken as an advantage or disadvantage depending on the hosting needs of the customer. The offered plan does have a lot of features included and it can be taken as a good thing because the task of choosing a hosting plan is simplified for the customer. On the other hand, other customers may find the lack of versatility in the payment plans a negative point.

Another thing worth noting is that the monthly plan of Bluehost for $5.95 may just be too expensive for some.

Customer Support:

Customer support is a big factor for me when it comes to choosing a web host company. Below is a chat log of my conversation with a support personnel of Bluehost:

Nathan: [9:18:16 AM] Thank you for contacting our sales team! My name is Nathan. What domain name are you looking to set up with us today?
FIRST TIME SALE..: [9:18:59 AM] Hi Nathan, I’m Patrick and I’m looking to subscribe with your service but before that I have a couple of questions..
Nathan: [9:19:25 AM] hello patrick
[9:19:37 AM] i’ll be happy to answer your questions for you
FIRST TIME SALE..: [9:20:07 AM] Ok thanks, Nathan, I’m quite new to this so please bear with me..
Nathan: [9:20:20 AM] will do
FIRST TIME SALE..: [9:20:34 AM] Are there any restrictions regarding the gigs of monthly transfers?
Nathan: [9:21:21 AM] there are no such restrictions
FIRST TIME SALE..: [9:23:07 AM] Oh ok.. that’s good to know.. does the account comes with a control panel? And what control panel are you guys using?
Nathan: [9:23:22 AM] it does, we use cpanel
FIRST TIME SALE..: [9:24:25 AM] Nice.. how about site backups? How often do you perform them?
Nathan: [9:24:40 AM] we make backups about once per week
[9:24:55 AM] but we provide a backup tool so you can backup your site whenever you like
FIRST TIME SALE..: [9:27:35 AM] Cool.. Are there any setup fees and account migration charges? Like will there be a charge if I transfer my website with you?
Nathan: [9:31:37 AM] there are no setup or transfer fees
FIRST TIME SALE..: [9:32:43 AM] Good.. one more thing, If I signup with your service, will there be a minimum contract? or will I be able to cancel my account anytime without penalties?
Nathan: [9:33:57 AM] We have three hosting terms: 1 2 and 3 years - You pay up front for the term chosen.
[9:34:03 AM] One fantastic thing about us is, we don’t lock you into a contract. We trust that our clients will be so satisfied with our service that they will never want to leave. However, if you ever had to cancel, for any reason at all, we will refund you for the time remaining in the hosting term.
FIRST TIME SALE..: [9:36:15 AM] Very nice.. ok thank you for your time Nathan that would be all, thank you..

Customer Reviews

Thanks a lot bluehost and keep up the good work!!
” I have been using Bluehost for the last three years and I must say that I am a very happy customer. They are truly an excellent webhosting company. I am aware that choosing the wrong web hosting can cause you a number of problems and switching to another web hosting company is not as simple as it sounds. I guess I should call myself lucky because I didn’t have to try many hosting companies before I found Bluehost. Also I must say that the customer support that I have been receiving has been excellent.” – Suzanne
Rating: 

I’m very happy with their service and would recommend it to anyone seeking a budget web hosting service.
” I only signed up with Bluehost just recently and I can safely say that they have been the best web hosting company I’ve used. I have used many web hosting services prior to Bluehost but sadly I was not satisfied with any of them. One thing I love about Bluehost is the quality of their technical support staff. I never really run into that much problems yet and when I did the extremely knowledgeable support staff helped me resolve it in no time. “ – Martin
Rating: 

This web host was recommended to me by a friend. I’m certainly glad he did!
” Prior to using Bluehost, I have only been using free web hosting, so you can only imagine the problems that I have ran into. I asked a good friend for a recommendation of a good paid web host and he pointed me to Bluehost. And what can I say? I am extremely happy with my decision. I receive a great and reliable web hosting service for an affordable price. Good support and great uptime.” – Iaan Rodgers
Rating:

You will never be disappointed with Bluehost.
” I was a little apprehensive in signing up with Bluehost but I find their pricing to be quite reasonable and so I did. Setting up my account was a breeze and the customer support was very helpful. So far I’m very pleased with their service considering their asking price.” – Jennifer Elmwood
Rating:

Bluehost Uptime Monitored since: January 2009 Total days of monitoring: 850 Total Outages: 39 Overall uptime: 99.871 % Average Response Time: 0.414 s
Bluehost Uptime Chart Year Outages Approx. Downtime Average Uptime 2009 20 31 minutes 99.815 % 2010 15 48 mins 99.908 % 2011 0 - 100%

Conclusion:

Bluehost is one of the oldest web hosting service available. And their continued survival in the highly competitive web hosting market is a clear indication of the quality of their service. And over the years, Bluehost has managed to stay at the top of their game. As far as web hosting service goes, you really can’t go wrong with Bluehost. Guaranteed 99% uptime, a no non-sense feature packed plan, excellent customer support, blazing fast server speeds, VPS level security, these are just some of the features that Bluehost can offer. No doubt about it, Bluehost is one of the best web hosting solution in the market.

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